![]() The insurance carrier did not respond to the claim.The insurance carrier processed the claim and applied the balance to your co-pay or deductible.What can I say If you can make an appointment, MAKE AN APPOINTMENT. The insurance carrier processed the claim and denied payment Quest location with a 1.5 star overall rating.Insurance information was not received or the wrong insurance information was received on your test order.Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.Ī few reasons you may have received a bill include, but are not limited to, the following: ![]() This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.Īlthough you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested. Depending on the necessary test, patients are either referred to Quest Diagnostics by a qualified provider, or can just with test results available as quickly as the same day. If you have an order for COVID-19 testing through your doctor, schedule your appointment at a Quest location near you. Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician. Quest Diagnostics is an outpatient clinical laboratory and testing facility in Stockton offering an array of on-demand lab testing services. Visit the Customer Support page to find information on how to contact customer support. For more information and to schedule a visit, call Quest Diagnostics at at (386) 7600500. To cancel your purchase with a Quest Customer Support representative: Book a lab test with Quest Diagnostics, a clinical laboratory offering a comprehensive array of routine and specialty lab testing services at 3863 S Nova Rd, Port Orange, FL, 32127. In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.These home collection kits cannot be canceled and are nonrefundable.įor all other home collection kits with lab processing and resulting:.Depending on the necessary test, patients are either referred to Quest Diagnostics by a qualified provider, or can just with test results available as quickly as the same day. You will receive an email confirming your refund is being processed.įor home collection kits with that can be used and resulted at home: Quest Diagnostics is an outpatient clinical laboratory and testing facility in Arnold offering an array of on-demand lab testing services. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers.
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